About this piece
Proteccion de envio
Servicio adicional para proteger tu pedido durante el transporte. Ayuda a gestionar incidencias logisticas con mas tranquilidad si el paquete sufre perdida, dano o una incidencia durante la entrega.
En OpticalH puedes recibir asesoramiento óptico antes de comprar y preparar la montura con cristales graduados, progresivos o solares cuando el modelo y la graduación lo permitan.
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Product authenticity
Contact our team to ask about the origin and documentation of this product.
Shipping & Returns
Shipping
Shipping costs and delivery times depend on the destination, product availability and any lens fitting required. The available shipping options and exact cost appear at checkout before payment.
Returns and refunds
Eligible, unused frames can be returned within 14 calendar days of delivery. Personalised products, prescription lenses, contact lenses, smart glasses and gift cards have specific conditions and exceptions. Contact us before returning an item.
Where a refund applies, it is made to the original payment method within a maximum of 14 calendar days after approval of the return and receipt of the product. Applicable costs and deductions are detailed in the policy.
See all return conditions and exceptions
Warranty
New goods have a three-year legal guarantee against lack of conformity. Products with digital elements have the applicable specific legal coverage. Damage caused by misuse or external factors is not covered.
To request a return, exchange or warranty review, email info@gafascanarias.com.
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